Foul Waste Tenant Guidelines

VERY IMPORTANT
TENANT INFORMATION

A Pumping Station and a network of foul & sewage pipes serves all of the Kitchens, Bathrooms and Utility Areas in the apartments. Removing waste from all the Toilets, Baths, Showers, Sinks, Washing Machines and Dishwashers.

Everything flushed down the toilets and drains will end up in the Pumping Station and the foul & sewage pipes. The foul & sewage system is designed to handle foul water, sewage, human waste and toilet paper.

Any flushing of incorrect items risks the Pumping Station being broken beyond repair or blockages in pipes.This will mean back-up smells in apartments and difficult costly repairs.

DO NOT FLUSH

Do NOT flush FATS and OILS down Kitchen sinks.
[Build-up of fats and oils will lead to pumps being unable to run and blockages in pipes]

Do NOT flush anything but Toilet Paper down the Toilets.

Do NOT flush WIPES of any description, SANITARY TOWELS, MATERIAL OBJECTS or NAPPIES.
[Many fibrous items are marketed as biodegradable but they fail to break down in water]

TENANTS MUST PLEASE TAKE RESPONSIBILTY.

Forest Grove House has a Pumping Station that was commissioned on 22.08.2018 and it is serviced regularly. The Pumping Station control panel at Forest Grove House is fitted with a safety alarm. The Pumping Station control panel is located in a green ‘key locked’ electrical box opposite the side entrance door. [Pump at 200 Kingston Road is not alarmed.]

PUMP ALARM ACTIVATED & BLOCKAGES

Please IMMEDIATELY Phone & Text 07817 264255
or 07557 766287 or 02392 262631

The Maintenance company will attend, deactivate alarm and initiate procedures to investigate the problem and blockages.